Shelby County Community Services, Inc.
Shelby County Community Services, Inc.

1810 W.S. 3rd  |  Shelbyville, Illinois, 62565  |  217-774-5587

"Our Most Important Product is Human Dignity"

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Outpatient Mental Health Services

SCCS Offers a Full Range of Mental Health Services:

(* Subject to Availablity)

24 Hour Crisis Intervention

  • Available to anyone who is in mental health crisis. This crisis may consist of an immediate need for assessment and intervention after a suicide plan or attempt; when suicidal or homicidal ideals are present; or, when one is suffering from a serious psychiatric illness and is not able to provide for basic self-needs. To access this service during regular business hours please call 217-774-2113 or walk in to our office. If you are experiencing a crisis after business hours, please call 217-774-3961. Leave your name and phone number for the crisis worker.

Mental Health Assessment

  • When one is in crisis or seeking mental health services, a mental health worker assesses necessary aspects to determine the appropriate plan of action. When accessing counseling services, the intake appointment consists of a preliminary assessment conducted by a SCCS clinician and includes basic info ration gathering about you and your problem. The entail health counselor assists you in determining the services most suited to your needs. Further in-depth assessment will be conducted in subsequent sessions, and continues to be an on-going process between client and counselor. Medication monitoring is an important form of assessment offered for those who are receiving psychiatric services and are on a medication program. Monitoring may be conducted by your assigned counselor, an agency nurse and/or your psychiatrist.

Psychiatric Services

  • Conducted by licensed psychiatrist, and include psychiatric assessment, medication therapy and monitoring. These services are accessed upon the recommendation of a mental health clinician who has completed your mental health assessment.

Counseling Services

  • Individual, couples, family, child and adolescent, group counseling provided by trained mental health clinicians.

Classes and Groups

  • Offered in response to the need of the community. Anyone who has an interest in a particular class or group may contact us to inquire of its availability.

Children First Classes

  • Meet the legal requirements for divorcing parents of minor children who are seeking court intervention for issues of divorce, custody, child support, etc. SCCS is authorized to provide children First classes for Shelby, Christian, Fayette, and Montgomery counties. Children First classes consist of two 2 hour classes one week apart. These classes are available upon request by calling our office.

Accessing Services

  • Anyone seeking outpatient services at SCCS can access them by calling 217-774-2113. You will receive information and will be scheduled for an intake appointment.

  • You will be asked to arrive 30 minutes before your intake appointment time, to allow for completion of application forms. You are asked to bring information concerning your method of payment and proof of income for every member residing at the legal address. This includes information regarding Medicare, Medicaid, and private insurance as well as self-pay, a sliding scale fee is determined based upon income and number of family members. Payment for services is requested at the time of service unless other arrangement or a payment plan is in place.

  • All assessment and counselling appointments will last 50-60 minutes.

  • If you are unable to keep your scheduled appointment please cancel at least 24 hours in advance.

Information on Confidentiality and Mandated Reporting

  • Confidentiality is the cornerstone of an ethical, lawful, and professional mental health agency. The information you share with us is held in strict confidence according to mandated lawful and ethical boundaries. Your written consent is required to allow the release of any information to a person, agency, or resource outside this agency.

  • Your application for services includes an opportunity to give consent to our agency, to release required information in order to process billing claims with your health insurance carrier.

  • There are three lawful exceptions which temporarily set aside laws of confidentiality in order to intervene in situation related to harm of a person.

    • Mental health workers are required by law to report to the appropriate authorities' information concerning a person planning to or in the process of inflicting harm on themselves or others. They are also mandated to report situations concerning child or elder abuse/neglect.


Tuesday................8:00 am - 6:30 pm
Wednesday............8:00 am - 6:30 pm
Thursday...............8:00 am - 6:30 pm
Friday...................8:00 am - 6:30 pm

24 hour crisis intervention call 217-774-2113 or walk into our clinic.
After hours call 217-774-3961. Ask for a mental health crisis worker.


"Without courage, wisdom bears no fruit."
                            - Baltasar Gracian

Having courage means taking responsible and appropriate action even when it means admitting faults.

There is no shame in asking for help; and it is a shame
to sit in distress when help is available.

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